HR: Friend or Foe?
A staunch, stiff HR department or even a staunch, stiff leadership culture is less likely to partner with management to identify and dismantle the things that are disruptive to employee engagement.
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Leadership: Three Ways to Avoid Organizational Failure
“I have not failed. I’ve just found 10,000 ways that won’t work.” – Thomas Edison*** When I was young, my Dad loved watching westerns on TV, “cowboys” as my parents would call them. I didn’t see the attraction. I didn’t understand the appeal. Then one day, as my Father was …
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What the Heck is Happening in America?
“One has a moral responsibility to disobey unjust laws.” – Martin Luther King Jr.*** On this day after Dr. Martin Luther King’s Birthday Observance, it’s interesting to reflect on where we are as a society almost 53 years following his assassination. I began to think on the subject of protests …
Four Negative Things Your Customer Service May Be Saying About Your Team
“It takes months to find a customer… seconds to lose one.” – Vince Lombardi*** Jim was frustrated because the company handling his long term disability had requested his medical records twice. The doctor’s office had confirmed they had taken care of it but still this company, Company X, stated they …
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Things Your History Teacher Doesn’t Tell You About Black History
“Won’t it be wonderful when Black history and Native American history and Jewish history and all of U.S. history is taught from one book. Just U.S. history.” — Maya Angelou*** TIMES ARE CHANGING If you haven’t realized it yet, not from my musings, but from current events and trending topics, …
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Where And Why You Need to Find Relief Amid Covid-19 & Racial Protests
“You don’t get results by focusing on results. You get results by focusing on the actions that produce results.” – Mike Hawkins*** It takes effort and focus to maintain order and get work done. It takes just as much effort to stay motivated and creative, especially when there is a …
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5 Top Suggestions for Successfully Working at Home
“Having the flexibility to work out of your home, your favorite cafe, or even an airport (provided they have the Holy Grail that is free wifi) is a workplace game-changer.” — Alina Heim, Writer, digital nomad The Face of Work Options Is Changing We are living in a time when we have …
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