Negativity can come from within and it can also come from the people around us. To protect ourselves and propel ourselves forward there are three life-changing lessons we can learn from negativity if we ask ourselves the right questions.
“Everybody says, ‘mistake is the first step of success,’ but the real fact is… ‘correction of mistake is the first step of success.’” – Unknown*** So often I encounter leaders who are facing the challenge of correcting behaviors in someone they are leading, whether it is an employee, a volunteer, …
“What you allow is what will continue.” – Author unknown*** When writing policies and procedures remember it applies to more than one or two persons. Policies and procedures are written for the benefit of the organization and to create consistency in how work is done and problems addressed. A policy …
Knowledge is only useful if you do something with it. – Jeffrey Pfeffer*** Renee attends monthly conference calls, quarterly training sessions and annual conferences to enhance her professional skills in the IT department. She has learned a great deal and enjoys interacting with experts from around the world on topics …
Intellectual Capital & The Leadership Commitment Read More »
“The secret of change is to focus all of your energy, not on fighting the old, but on building the new.” – Socrates*** I remember going out for a food and supply run. The streets were deserted. I may have passed two cars as I drove to the grocery store, …
“Sometimes it’s the smallest decisions that can change your life forever.” – Keri Russell*** We all know someone who has lived through the pain of a bad marriage, an unfulfilled career, harmful habits or an undisciplined lifestyle. Thankfully there can be life and even success after each. What was the …
“To handle yourself, use your head; to handle others, use your heart.” – Eleanor Roosevelt*** My first manager was a bit frightening. He was the type that apparently believed that fear was the best method of leadership, so he became that guy. One who scared everyone and intimidated them into …
“A wise man never knows all, only fools know everything.” – African Proverb*** When Kim realized her two friends might find out about her home life she quickly changed the topic of conversation to one that focused on more positive things. As usual, no one seemed to notice the switch. …
“The biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw*** Leadership can be filled with aha moments. Whenever you reach the mundane moments you suddenly learn, there are no mundane moments. Just lulls in the threads of chaos that weave their way through …
Approachable Leadership : No Nonsense Tips for Improvement Read More »
“The culture of any organization is shaped by the worst behavior the leader is willing to tolerate.” – Gruenter and Whitaker*** I was interviewed for a job in the HR Department of a well-known bank. It was a bank my Dad liked and my Mother did not. I never knew …
“Each generation will reap what the former generation has sown.” – Chinese Proverb*** I used to conduct a diversity orientation and training segment for new leaders in an organization where I worked. It was a four hour introduction to diversity and inclusion and provided an overview of the organization’s D& …
“Everything we hear is an opinion, not a fact. Everything we see is a perspective not the truth.” – Marcus Aurelis*** “I don’t care who did it just fix it!”“I don’t wanna know what happened, you are all to blame!” Ever heard someone say something like that?Have you ever said …
“I would advise you against defensiveness on principle. It precludes the best eventualities along with the worst. At the most basic level it expresses a lack of faith.” – Marilynne Robinson How do we become better if we don’t realize we are not actually operating at A+ level? How do …
Leadership: How to Take Criticism & Block Defensiveness Read More »
“The true test of business’s customer service fitness is not when things are going right – but rather what is done when things when things go wrong.” – Steve Ferrante*** Americans tell an average of 15 people about a poor customer service experience, but will only tell 11 people about …
“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw*** There’s a part of ourselves to which we have yet to become acquainted… a part that we don’t know. It’s called a blind spot. Every leader has at least one. A blind …
“If we have data, let’s look at data. If all we have are opinions, let’s go with mine.” — Jim Barksdale, former CEO of Netscape “What gets measured gets done.” That’s an old saying I used to hear repeatedly in the business world. I have been thinking about it quite …
Information Gathering: The Anatomy of Meaningful Measurement Read More »
“Build a network of people who inspire, challenge and motivate you to make bold, fearless moves.” – Jo Miller*** America has just gone through an incredible electoral process, culminating in the inaugural celebration of a new president. The new president, Joseph R. Biden and the new Vice President Kamala Harris, …
Minimizing Leadership Challenges You Face When Taking on a New Job Read More »
“If they do it often, it isn’t a mistake; it’s just their behavior.” – Dr. Steve Maraboli*** Toxic personalities are interesting to say the least. It might be safe to say that many are often engaging, maybe even intoxicating in a sense. Even the most cautious, level headed individual will …
