Retention

5 Pieces of Leadership Advice to Live By

“No one has ever made himself great by showing how small someone else is.” – Irvin Himmel*** Camille was a kind, educated woman. She was driven but soft spoken; a willing servant and a pleasure to work with. She was happy to marry the man of her dreams but it …

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The Company Checklist for Hiring Diverse Talent

“A diverse mix of voices leads to better discussions, decisions, and outcomes for everyone.” — Sundar Pichai*** In today’s social, economic and political environment, diversity, equity and inclusion (DE&I) are business imperatives regardless of the size or scope of a business. While many organizations embrace the notion, the reality of …

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Leadership: Three Ways to Avoid Organizational Failure

“I have not failed. I’ve just found 10,000 ways that won’t work.” – Thomas Edison*** When I was young, my Dad loved watching westerns on TV, “cowboys” as my parents would call them. I didn’t see the attraction. I didn’t understand the appeal. Then one day, as my Father was …

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Ten Realities of Leadership that Lead to Success

“Failing organizations are usually over-managed and under led.”- Stephen Covey*** Stella Stella was a tough example of a woman. She ran her household, in spite of her husband and unfortunately, she ran him too. If you asked her husband, John about being involved in something or simply being present at …

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What Diversity & Exclusion Really Look Like

“Prejudice is a burden that confuses the past, threatens the future, and renders the future inaccessible.” – Maya Angelou*** The American dream – the belief that any person, regardless of where they were born, regardless of class at birth, has the ability to realize success whether that includes educational attainment, …

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Driving Personalities Behind Diversity & Inclusion

“Diversity: the art of thinking independently together.” – Malcolm Forbes*** Diversity, Equity and Inclusion is an exciting career path for the right personalities. In my work with various consultants, corporate professionals and community representatives, I found some interesting yet powerful personas. Caring Professionals There are two camps, in which most …

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Purpose: Why We Do What We Do

“If you can’t figure out your purpose, figure out your passion. For your passion will lead you right into your purpose.” – T.D. Jakes*** I once knew an older woman, Etta, who was under my committee leadership, and who was trying to discover her gifts and what she wanted to …

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Leadership Realities of Unconscious Bias

“Fortunately for serious minds, a bias recognized is a bias sterilized.” – Benjamin Haydon*** Unconscious bias, also referred to as implicit bias, is often defined as prejudice or unsupported judgments we have accumulated in life that are in favor of or against a person, or group, that are usually considered …

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The Culture & the Customer: Maintaining the Priority

“Everyone on the team plays an equal role. My role is to create the wave and everyone on our team keeps the wave going.” – William Fang, Founder, Vizio*** I recently entered an establishment for the first time as a customer. I was with another individual who lives in that …

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Offsetting a New Rising Prejudice: AI Bias

“We need the ability to not only have high-performance models but also to understand when we cannot trust those models.” – Alexander Amini*** At a time when many organizations are looking forward to incorporating Artificial Intelligence into their systems and processes, for improved operations and efficiencies, up pops a new …

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5 Ways to Create Better Diversity & Inclusion Practices: Retaining Millennials & Gen Z

“We need to remember across generations that there is as much to learn as there is to teach.” – Gloria Stinem*** The world of diversity, equity and inclusion is a unique, exciting ever changing yet all too consistent world for the change agents who dare to embark on making changes …

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Why Baptism by Fire is No Friend to Small Business

“The only thing worse than training your employees and having them leave is not training them and having them stay.” – Zig Zigler*** There is a phrase out there called “Baptism by Fire.” Ever heard of it? Maybe you’ve lived it? My first experience with this particular circumstance was in …

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The Leadership Challenge of Correcting Others

“Everybody says, ‘mistake is the first step of success,’ but the real fact is… ‘correction of mistake is the first step of success.’” – Unknown*** So often I encounter leaders who are facing the challenge of correcting behaviors in someone they are leading, whether it is an employee, a volunteer, …

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10 Smart Strategies for Keeping Things Confidential

“Confidentiality is the essence of being trusted.” – Billy Graham*** I recently wrote a confidentiality policy for a client. Having worked so many years in healthcare, there are so many instances in which the subject of patient confidentiality as well as employee confidentiality are raised in conversations and in-servicing. It …

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